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Community Complaints

When a parent/guardian or community member reaches out to DC PCSB with a complaint against a school, our primary goal is to ensure that the school has (a) followed its complaint process in order to address the person’s grievance (b) is in compliance with its charter agreement; and (c) has not violated any applicable laws. 

To submit a community complaint or concern contact us at 202-963-0968 or complaints@dcpcsb.org

See below for more information on how to file a complaint, our Community Complaint Policy, and other resources 

Community Complaint Policy

Learn more about the Community Complaint Policy.
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Frequently Asked Questions – Community Complaints

Take a look at responses to the top five questions community members ask about the complaint process.
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School Reopening and Recovery

As the pandemic continues, DC PCSB has curated a collection of resources to support students, families, and schools leaders as they work to reopen, respond, and recover.
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School Leader Contact Information

Your first and best source of information is always the school's leadership (e.g., principal, executive director). Please do not hesitate to contact your student's school for help. View a complete directory of contact information for all DC PCSB schools.
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