Kirsten James is responsible for launching a revised accountability framework, grounded in equity and aligned to the new strategic plan, that primarily serves as a tool for DC PCSB to make school oversight decisions, and a mechanism to communicate school performance to communities. Ms. James started her career serving Baltimore City Schools for more than eleven years as a classroom teacher for nine years, then as an achievement trainer in the Office of Data and Accountability, training school leaders and their teams on a data-driven decision-making model. She then moved to the private sector, implementing an instructional management system in NYCDOE—both managing the project and training users. Most recently, Ms. James served as the Manager of School Data and Performance, ensuring that school and district office leaders were using data effectively to inform strategic and comprehensive school planning. Ms. James holds a Bachelor of Arts in Psychology from Guilford College and a Master’s in Teaching from Johns Hopkins University.